Each frame in the negative strip counts as a single negative.
The transfer price includes your memories transferred to 2 personalized DVDs or a USB, and free round-trip shipping.
For video transfer, the price also includes PAL format conversion. For film transfer, the price includes cleaning, mold removal, splicing, and repair of any broken film; reduction of scratches, dust, and dirt on your film; and combining your film onto 7-inch plastic reels. For more information, please see the What do I get with my Home Movie and Photo Transfer order? FAQ.
No, we ship using UPS Ground service, and UPS does not deliver to P.O. Boxes, APOs, or FPOs. We will validate your shipping address using the UPS system, which will only accept shipments to a valid street address.
After you ship your order to YesVideo for processing, please allow at least 5-7 business days for your order to arrive at our production facility.
After you receive an email confirmation that we have mailed your order back to you, please also allow at least 5-7 business days for your order to arrive at your shipping address.